Privacy Policy
Last updated: April 2026
The Centennial Hotel (“we”, “our”, “us”) is committed to protecting your privacy. This policy explains how we collect, use, and protect any personal information you provide when using our website. By using this website, you agree to the terms of this policy.
We may update this policy from time to time by amending this page. You should check this page periodically to ensure that you are happy with any changes.
GDPR Compliance
We take our responsibilities under the UK General Data Protection Regulation (GDPR) seriously. Our systems and website processes have been reviewed to ensure full compliance, and we continue to monitor and improve data protection across all areas of our service.
If you believe any part of this website or our processes may not comply with GDPR, please contact us immediately.
For more information about your rights under GDPR, visit the Information Commissioner’s Office (ICO)
Consent
We only collect and use personal data with your explicit consent. This applies to all processes where you input, store, or transmit data via the website — such as enquiry forms, quote requests, or contact forms.
By submitting your details, you consent to us using that information solely for the purpose of your enquiry or service request.
Our systems record the date and time of all consent-based actions (for example, web form submissions).
If you believe that your data has been used without your consent, please contact us immediately.
As part of our digital marketing strategy, this website uses Google Analytics to help us understand site traffic and visitor behaviour. While this may use IP addresses, no personal data is stored or associated with this information.
Your Rights
Under data protection law, you have the right to:
- Access the personal data we hold about you
- Rectify any inaccurate or incomplete information
- Erase your data, where this does not conflict with legal or contractual obligations
- Restrict or object to certain types of data processing
To exercise any of these rights, please contact us using the details provided on our Contact
page. We aim to respond to all requests within 30 days, following ICO guidelines.
Security
Your privacy and data security are of the utmost importance to us. Our website uses a secure SSL certificate with 2048-bit encryption, ensuring all data transmitted between your browser and our server remains protected.
We do not store or process any payment card details on this website. All financial transactions, if applicable, are handled securely by third-party payment providers with appropriate compliance credentials.
Sensitive information such as passwords is stored in encrypted form using industry-standard hashing and salting methods.
Cookies
What Are Cookies?
Cookies are small text files that store data on your browser when you visit a website. They help improve functionality and personalise your experience.
Our Cookies
We use a session cookie to help identify users and provide a consistent browsing experience, including redirecting between mobile and desktop versions of our site.
Third-Party Cookies
We use Google Analytics cookies to collect anonymous information about site usage, which helps us improve performance and usability.
Managing Cookies
You can disable cookies at any time via your browser settings. Please note that disabling cookies may affect the functionality of some websites. For guidance, refer to your browser’s help documentation.
Links to Other Websites
Our website may include links to third-party websites for your convenience. Once you leave our site, we have no control over the content, privacy, or security practices of those websites. You should review their privacy statements before providing any personal information.
Controlling Your Personal Information
You may choose to restrict the use of your personal data in the following ways:
If you have previously agreed to receive marketing communications, you may opt out at any time by contacting us.
We will not sell, distribute, or lease your personal information to third parties unless required by law or you have given explicit consent.
We may occasionally send information about third-party products or services if you have opted in to receive such content.
If you would like a copy of the personal information we hold about you, please write to us using the contact details on our website. A small administrative fee may apply.
If any information we hold about you is incorrect or incomplete, please notify us as soon as possible, and we will promptly correct it.
Contact Us
If you have any questions about this Privacy Policy, your personal data, or our data protection practices, please contact us via the Contact page.